Legal

Legal documents

The terms that apply when you use Zentiq, how we handle personal data, and the rules we set for AI avatars, faces and voices. Businesses can ask for a signed copy of the Data Processing Addendum at legal@zentiqai.com, and for the named list of our sub-processors at privacy@zentiqai.com.

• Terms of ServiceThe agreement between you and Zentiq for using our AI avatar platform: accounts, plans and minutes, your content, faces and voices, AI output, liability and disputes.Last updated: 26 September 2026
• Privacy PolicyHow Zentiq collects, uses, shares and protects personal data, including faces, voices and conversations, and the rights you have under European, UK and US law.Last updated: 26 September 2026
• Acceptable Use PolicyThe rules for using Zentiq avatars, faces, voices and APIs: what is never allowed, what needs consent or human review, and how to report misuse.Last updated: 26 September 2026
• AI and Avatar PolicyHow Zentiq builds and runs AI avatars responsibly: telling people it is AI, consent for faces and voices, marking AI-generated media, human review in hiring, protections for children and how to report misuse.Last updated: 26 September 2026
• Data Processing AddendumThe terms under which Zentiq processes personal data for business customers: GDPR Article 28 terms, EU Standard Contractual Clauses, the UK Addendum and US state law terms, with the details of processing and our security measures.Last updated: 26 September 2026
• Cookie PolicyThe few cookies and browser storage items Zentiq uses, what each one does and how long it lasts. We use no advertising or analytics cookies.Last updated: 26 September 2026
• SecurityThe measures Zentiq uses to protect accounts, conversations, faces and voices, and how to report a security issue.Last updated: 26 September 2026
• Sub-processorsThe categories of service providers that process personal data for Zentiq, what they do and where. The named list is available to customers on request.Last updated: 26 September 2026
• Consumer Health Data NoticeFor residents of Washington, Nevada and Connecticut: the face and voice data that these states treat as consumer health data, how Zentiq uses it and your rights.Last updated: 26 September 2026
• Company informationWho provides Zentiq, how to reach us for legal notices, privacy requests and reports, and our points of contact under EU law.Last updated: 26 September 2026
• Accessibility StatementHow accessible Zentiq is today, the options organisations can turn on for the people who talk to their avatars, the gaps we know about and how to tell us about a problem.Last updated: 26 September 2026